Admin uses Tawk.to as the external support provider (same property as the legacy Symfony shell). A circular Support / Chat button sits at the bottom-right of every signed-in admin page.
No separate FunctionId — visibility depends on env configuration and signed-in session.
Chat control
Figure: Floating accent-colored button — opens Tawk.to widget.
| Element | Behavior |
|---|---|
| Button | Bottom-right on all /admin/* pages when NEXT_PUBLIC_TAWK_PROPERTY_ID and NEXT_PUBLIC_TAWK_WIDGET_ID are set. |
| Color | Fill follows admin accent from Appearance — not the default Tawk bubble. |
| Native Tawk bubble | Hidden; Constructora button shows/maximizes chat; minimizing hides the bubble again. |
| Visitor info | When signed in, Tawk receives your name and email from the session. |
Open chat
- Click Support / Chat (tooltip may read similarly in your locale).
- Type your question in the Tawk panel.
- Minimize to return to Admin — the custom button remains available.
Configuration (operators)
| Variable | Purpose |
|---|---|
NEXT_PUBLIC_TAWK_PROPERTY_ID | Tawk property id |
NEXT_PUBLIC_TAWK_WIDGET_ID | Widget id |
If either is empty, the button is not rendered.